Your Industry

Northern Michigan is a great place to live and be in business. And just like businesses everywhere – whether in the big city or our charming “up north” landscape – technology is integrated into small business like never before.

That’s where we come in.

Let's start by talking about your small business.

IMG_0006Terrapin

Tim Gillen, owner and CEO of Terrapin Networks

My guess is when it comes to your company you know about every different piece. You’re the expert in planning and execution, at making sure your company keeps its promises, at taking care of your customers, staff, and vendors.

Likely if any of your team needed to take a long time away from the business, you could do their job in the interim.

You know the place, how to get and keep customers, and how to get through the tough times.

And that leads us to…the technology: It’s the one thing about your small business that you couldn’t do on your own if you had to.

Like the corporate taxes, or legal advice, you need a pro to help.

But there’s a difference, and it’s a big one: technology is intertwined into the everyday workflow and processes for your team. That’s not the case for the CPA.

Tech Like Air

The gold standard for any tech system is that it is just ‘there’. No one thinks about it, no one fights with it, they just use it to get the job done: keep the customers happy, drive profits to share with the team, and keep the company strong.

Kind of like air, it’s just there, giving your company strength and resources. ‘Tech like Air’ means set the system up right first – we call it Design, Protect & Optimize – and the benefits will follow.

You can’t do your best with bad air.

The Promises We Make

As a small business owner, you’ve got promises to keep. To your customers and clients, sure; but also to your staff, key vendors, and financial backers. The tech system is a key tool in helping your team to keep those promises.

What People Are Saying...

-Jeff W., Traverse City

“We’re in good hands with Terrapin.  They not only keep our system running on a day-to-day, but we can rely on solid hardware upkeep, software suggestions, full backups, and we always have the latest data ready to go.”

“A bonus to working with Tim is his vast experience and leverage with other businesses in the area.  Even when it isn’t IT based, Tim can provide leads and recommendations to local companies that suit our needs, and that gives great value.”