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Tim Gillen

Founder and President – the Big Boss, Main Engineer, Chief Nerd, Answer Man


Steve Dix

Senior Network Engineer – Our guy-on-the-ground and the perfect partner-in-tech to Tim, former member of the Michigan Air National Guard and licensed technical radio hobbyist.


Ruthy Kirwan

Project Manager and Customer Relations – Tim and Sue’s eldest kid; when she’s not working remotely for Terrapin from her (tiny) apartment in New York City, she’s chasing after her two elementary-aged children


Rex Rudolph

Finance Director – CPA, owner of Padgett Business Services small business accounting, head bean-counter


Sue Gillen

Service Coordinator & Business Manager – Runs the show and has a somewhat normal life

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