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Every small business needs its own team nerd. You can think of Tim Gillen as that guy: always on top of the latest technology, and knows just what to do to keep things running smoothly and safely. In this show, Tim will share all the news, tricks, shortcuts, must-dos and must-haves that he’s learned in nearly 30 years of working with small offices around northern Michigan.

Use Tim’s knowledge, wisdom, and tips to protect and optimize your office technology so you can skyrocket your profits, increase productivity, and continue making good on the promises you make to your customers.

Episode 57: Running a Small Business in the Time of Covid19

This week, Tim and Ruth discuss some recent updates regarding coronavirus, and how it continues to affect the way we work as small business owners. We're expanding even more on…


Episode 56: Small Business Work-at-Home Strategies for the Long Term

This week, Tim and Ruthy chat about how small businesses can shift their business operations to operate more employees as work-at-home...for the long term. We're covering the concept of making…


055: Giving Your Customers What They Ask For, with Steve Kiger from

This week we have a special guest hanging out with us: Steve Kiger, from Steve talks how small business owners can better connects with their customers, by asking what…


Episode 54: Does It Even Matter If Your Business Runs on Android or iPhone?

This week, Tim and Ruth talk all things smartphones. We kick things off in Tech News with a rundown of cellphone battery myths and truths, and then we jump into…


Episode 53: The Trouble With Web Domains

This week's we're all about web domains for your business! Have you updated the account info? If not, you might be in for a scary awakening. Watch this to see…


052: Why Can’t My Workplace Internet Stay Connected?

This week, Ruth and Tim talk about a problem almost everyone has encountered- spotty internet. You were promised clear, fast internet by your cable guy... but in reality, it's not…


051: Why Is Wireless Printing Such a Pain?

Your printer locks up, or stutters, stops printing halfway through, or you need to get up and push a button on the printer in order for it to print... defeating…


050: What’s the Deal with VoIP Phones?

This week, Tim and Ruthy are chatting about VoIP Phones - as in, a phone line that runs through your internet connection, as opposed to landlines of yore. What's the…

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